New York, NY, USA, Dec., 018 -- Optanix, a provider in intelligent business service assurance, announced its IT monitoring and analytics platform, enabling partners and end-users to take advantage of the company's innovation and experience as a managed service provider for contact center, unified communications (UC), and data networks. n and management.

"The Optanix Platform has been built from the ground up to deliver the highest operational efficiencies needed by the world's largest and most complex real-time communication environments," said Mike Crest, CEO of Optanix. "Today's announcement shows that we've successfully leveraged our extensive real-world experience and patented technology to provide a next-level service assurance platform across multiple deployment options."

"IT operations teams are looking to 'connect the dots' – across their estate, across management tool silos, and most importantly, across the gap between infrastructure and the business services being supported," said Edmond Baydian, chief strategy officer at Optanix. "We created the Optanix Platform to do just that, and provide powerful, 'full-stack' performance and availability management for demanding contact center and unified communications deployments. Today, we're bringing this unique service assurance solution to a new level, with enhancements targeted at both end-users and our service provider partners alike."

Source: https://www.contactcenterworld.com/view/contact-center-news/optanix-announces-new-advanced-service-assurance-platform-for-hybrid-environments.aspx